CREATING EXPERIENCES

How do we create tools, learning experiences (and) programs for our users?

Quadrangulation
Quadrangulation

We combine multiple observers, theories and methods to overcome the weakness or biases that come from single method, single-observer, and single-theory studies.

Prototyping & Versioning
Prototyping & Versioning

We deploy prototyping and versioning at the start of the actual creation. A prototype is an early sample, model, or release of a product built to test a concept or process or to act as a thing to be replicated or learned from.

Jobs to be done
Jobs to be done

We consistently seek to determine if there exists a job for our user that requires completion but lacks an available solution.

ENSURING GOAL ACHIEVEMENT

Goal Achievement

INPUT

The resources invested in a program—for example, technical assistance, computers, or training

PROCESS

The activities carried out to achieve the program’s objectives

OUTPUT

The immediate results achieved at the program level through the execution of activities

OUTCOMES

The set of short-term or intermediate results at the population level achieved by the program through the execution of activities

IMPACT

The long-term effects, or end results, of the program